Do you offer wholesale or reseller pricing?
» Kimbra Studios does have a wholesale program. If you are interested in applying, please click on the wholesale program link at the bottom of the page. If you have specific questions about the program, please e-mail .
Do you offer a photographer discount program?
» Kimbra Studios does have a professional photographer discount program. If you are interested in applying, please click on the wholesale program link at the bottom of the page. If you have specific questions about the program, please e-mail .
Do you offer a sample Studio Display?
» Yes. You can customize your Studio Display to complement your photography and fit your clientele. We offer a one time Studio Display at 50% off our regular retail prices. The minimum for this initial order is $500 retail, $250 after discount. You supply us with your own images, which enables you to wear beautiful jewelry and advertise your business at the same time! We also offer jewelry displays to showcase the pieces in your studio.
Do you allow photographers to increase suggested retail price on products?
» When you receive your studio display, you will receive a link to our ecatalog without pricing to show to your clientele.
Do I have to order a studio display?
» We do require wholesalers and professional photographers who want to receive the discount on our products to purchase the studio display.
Are there minimums on orders?
» After you have purchased your studio display, there are no minimums orders.
What are your wholesale prices?
» Our wholesale price list will be sent to you with your Display Kit. Wholesale discounts range from 30 - 50% depending on annual sales volume.
Do I have to charge my customers your suggested retail prices?
» Many studios mark up pricing due to photography copyrights and time spent manipulating photo files.
What happens after I have filled out the Wholesale Application?
» In approximately 1-2 days you will an email with your new wholesale username and password, ordering instructions and a coupon for 50% your Studio Display.
How are orders placed?
ORDER THROUGH OUR WEBSITE:
No other photo jewelry supplier has the technology available that Kimbra Studios has. Our new website enables you to upload your photos and see them in the piece, crop them, change color, rotate, anything you can imagine! Uploading photos through the site is definitely the best way to get them to us.
Do I put the photo(s) in myself?
» No. Kimbra Studios does all the work for you and seals each piece so that you have a beautiful, heirloom piece of jewelry that will last a lifetime.
Is your jewelry solid sterling?
» Yes. All of our jewelry is .925 solid sterling silver, fine jewelry. It is not plated. Complete cleaning instructions will accompany your purchase.
Can I get the photo wet?
» Yes. You can wear your jewelry in the shower, doing dishes, swimming.
Can you send me a blank piece of jewelry?
» All of our designs are exclusively made for Kimbra Studios. We do not sell pieces blank.
What is your return policy?
» Because each piece is made specifically for you, we do not offer refunds. We will, however, work with you to correct any issue that is problematic because of an error on our part. We do guarantee against any defects in the products for the first 30 days. Appropriate storing of jewelry is very important and care instructions are included with your piece.
What is your turnaround?
» If you choose Regular Shipping, turnaround is approximately 10-15 business days from when we receive your order and photo(s). If you would like to rush production there is a $20 fee. Please request a rush through the comments section of your order.
Do you ship internationally?
» Yes, We do. Rates vary depending on the country.
What is the best file format, resolution and image size?
» We strongly recommend .jpg files that have a width or height of no larger than 6" with a resolution of 300 dpi. If you are working with pixels, this translates to 1800 pixels with a resolution of 300 dpi.
If you would prefer to send something by mail, your photo(s) will be returned to you; however, we cannot be responsible for photos that are damaged or lost. You can use our Printable Order Form and send along with your photo(s) to:
3768 Norwood Drive, Suite 200
Littleton, Colorado 80125
» If your scanner does not have a dpi setting, use the highest available setting. Refer to your scanner's manual for more details.
Will my photos look exactly as they appear on my computer?
Because of the differences in computer screens and due to the nature of printing processes, we do not guarantee exact color matching. We watch our processes very closely and strive to offer you the best quality available.